TowPlease is an independent vehicle transport company.
TowPlease and GBW Freight are separate companies. TowPlease uses quote-engine technology supplied by GBW Freight; that technology relationship does not make either company the parent, subsidiary, or DBA of the other.
We may collect names, email addresses, phone numbers, pickup and delivery details, vehicle information, timing, lane notes, company details, carrier application details, and payment-related confirmation data.
When you request a quote, book transport, join the carrier network, or submit a form, the information you provide is used to evaluate the move, coordinate with relevant carriers or service providers, and respond to you.
We use information to prepare quotes, review routes, coordinate shipments, communicate with customers, maintain internal records, vet carrier contacts, send approved quote emails, and improve pricing and operations.
Information may be shared with carriers, payment processors, inspection providers, storage facilities, technology vendors, or other service providers only when needed to evaluate, support, or perform the requested transport service.
TowPlease uses quote-engine technology supplied by GBW Freight. TowPlease and GBW Freight are separate companies, and the technology arrangement does not make either company the owner, parent, subsidiary, or DBA of the other.
Technical providers may process limited request data when necessary to operate, secure, or support the quote workflow. TowPlease remains responsible for how information submitted through TowPlease is used, subject to any service provider's independent legal obligations.
We may use privacy-limited analytics to understand page visits, traffic sources, site performance, quote-form activity, and contact clicks. We do not intentionally send quote details, names, email addresses, phone numbers, or vehicle information to analytics providers.
Analytics data is used to improve site reliability, marketing effectiveness, and the quote experience. Browser settings or privacy tools may limit this collection.
TowPlease uses third-party services such as payment processors and transactional email providers. Payment card details are handled by payment processors and are not stored directly by TowPlease.
Use the TowPlease contact form to request an update, correction, or deletion of personal information, subject to records retained for business, payment, legal, or dispute-resolution purposes.
We keep quote, booking, shipment, and carrier records for as long as needed to operate the business, document communications, resolve disputes, and improve service quality.
No internet-based system is perfect, but reasonable technical and administrative controls are used to limit access to operational data.
Contact TowPlease directly through the inquiry form and select the general inquiry option.
